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Apple Wallet and Google Wallet use cases

A loyalty card, a train ticket, a boarding pass or a hotel booking: the mechanics never change. You create a template once, you send a pass to each customer, then you keep it alive (updates, notifications, redemption).

Each page below starts from a real industry. It walks through the customer journey, the API calls in order and the traps to avoid. Pick yours, or the closest one.

Try our live demosLoyalty and membership cards, coupon, ticket, transit pass, booking: create a real pass and get it on your phone.
Coming from another provider?Your customers keep their number and their points, often their card too. Here are the steps.

How to read a use case​

Every page follows the same structure:

  1. The pitch: the business problem and what the pass does on the customer's phone.

  2. The customer journey: a diagram showing who calls whom, from your system to the customer's wallet.

  3. The integration workflow: numbered steps. Each step shows who acts and which endpoints are called.

    BadgeWho acts
    Back-officeYou, in the eldo wallet back-office. No code.
    Your serverYour CRM, POS, ticketing system or back end calls the API.
    eldo walletThe platform generates, sends or updates the passes.
    End customerYour customer adds, shows or receives the pass.
  4. Best practices: what works in production, and what breaks.

  5. Go further: related knowledge base articles and endpoints.

New to eldo wallet?

Start with the quickstart and authentication. Then read templates and passes: it is the idea the whole API is built on.

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Report a technical problem

An API error, a pass that does not update, an email that does not arrive? Describe the problem: our technical team will answer.

For a fast answer, include:

  • The method and endpoint (e.g. POST /clients)
  • The error code returned (errorCode) and the body sent
  • The date and time of the call
  • The identifiers involved (customer, template, pass)

Never include an API token or a password.

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