Hotel bookings in Apple Wallet and Google Wallet

The guest booked three months ago. On arrival day, they dig through their email for the address and booking number. With a booking pass in Apple Wallet or Google Wallet, everything is in one place: dates, room, perks, address. The pass shows up as the guest nears the hotel, gets the room number at check-in and becomes the channel for your in-stay offers.

📲Try this pass liveFill in the form, watch the pass and the code update, then get it on your phone.→

Customer journey

Integration workflow

1. Create the hotel templateBack office

   One template per property: title, hotel name, description, included perks, colors, strip, barcode format and the property's location. The location brings the pass to the lock screen on arrival.

   POST/hotelsTry it →

   • curl
   • SDK Node.js
   • nodejs
   • php
   • python
   • java
   • csharp
   • go
   • ruby

   • CURL

   curl -L 'https://api-v2.test.eldowallet.fr/hotels' \
   -H 'Accept: application/json' \
   -H 'x-lang: en' \
   -H 'Authorization: Bearer <token>' \
   -F 'strip=@"front.jpg"' \
   -F 'title="Your stay"' \
   -F 'hotelName="Hôtel du Port"' \
   -F 'description="Front desk open 24/7. Breakfast from 7 to 10:30 am."' \
   -F 'barcodeFormat="QR_CODE"' \
   -F 'colors="{\"backgroundColor\":\"\#f1f1e9\",\"labelColor\":\"\#4b6b0c\",\"foregroundColor\":\"\#131313\"}"' \
   -F 'location="{\"latitude\":43.2951,\"longitude\":5.3639,\"relevantName\":\"Hôtel du Port\",\"relevantAddress\":\"12 quai du Port, 13002 Marseille\"}"'

   POST/hotelsPATCH/hotels/{id}
2. Send the bookingYour server

   On confirmation, your booking engine issues the pass with check-in and check-out dates, perks and a free back field (booking number, cancellation terms). For a group or a seminar, issue in bulk.

   POST/hotels/{id}/passesTry it →

   • curl
   • SDK Node.js
   • nodejs
   • php
   • python
   • java
   • csharp
   • go
   • ruby

   • CURL

   curl -L 'https://api-v2.test.eldowallet.fr/hotels/$HOTEL_ID/passes' \
   -H 'Accept: application/json' \
   -H 'Content-Type: application/json' \
   -H 'x-lang: en' \
   -H 'Authorization: Bearer <token>' \
   --data-raw '{
     "firstName": "Claire",
     "lastName": "Dubois",
     "email": "claire.dubois@example.com",
     "checkin": "2026-07-14T15:00:00.000Z",
     "checkout": "2026-07-17T11:00:00.000Z",
     "backFieldName": "Booking",
     "backFieldContent": "No. HP-2026-0714-88. Free cancellation up to 48 hours before arrival."
   }'

   POST/hotels/{id}/passesPOST/hotels/{id}/passes/bulk
3. The guest adds the bookingEnd customer

   Address, dates and hotel contact are one gesture away.

4. Check-in: assign the roomYour server

   On arrival, your PMS updates the pass with roomNumber. The guest sees their room in the wallet. A cancellation? Set the pass to canceled.

   PATCH/hotels/{id}/passes/{passId}
5. In-stay offersYour server

   Breakfast, spa, late check-out: send the guest a coupon during their stay.

   POST/couponsPOST/coupons/{id}/passes/send
6. Build loyalty after check-outYour server

   Offer the brand's loyalty card and credit the nights stayed.

   POST/clientsPATCH/clients/{id}/gain

Best practices

• Send the pass at confirmation. The guest keeps it until the stay, even months later.
• Watch for overlapping dates. Two overlapping bookings for the same guest are rejected (OVERLAPPING_DATES). See Common API errors.
• Room number at check-in, not before. It often changes between booking and arrival.
• One strip per property. A photo of the front helps guests recognise the hotel on arrival.

Go further

• Locations
• Pass types
• Retail & fashion for the loyalty card
• Endpoints: POST/hotels POST/hotels/{id}/passes PATCH/hotels/{id}/passes/{passId}

Get inspired

The booking pass stays with guests before, during and after their stay. Here are ideas to delight them.

✨Before arrivalThree days before the stay, offer a room upgrade, a station transfer or a dinner reservation.

📶Wi-Fi and codes on the backWi-Fi code, door code, breakfast times: everything is on the back of the pass. Fewer calls to reception.

🅿️Hotel parkingThe reserved parking space and its access code come with the booking.

🗺️Neighbourhood dealsRestaurants, museums, bike rental: offers from your local partners during the stay.

☀️Today’s weather“Sunny today, the pool opens at 9 am.” A morning message that gives guests ideas.

🌱The green optionA guest skips daily housekeeping? They get a voucher for a drink at the bar. Good for the planet and for your image.

⭐Post-stay reviewThe day after check-out, a message invites the guest to share a review, with a direct link.

💌One year ago, with youOne year after the stay, an offer to come back on the same dates. Perfect for a wedding anniversary or a yearly getaway.

Like one of these ideas? Contact our team and we'll show you how to set it up.